Privacy Policy

At Val's Cleaning Maids, we prioritize your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you engage with our services or browse our website.

1. Information We Collect

We collect personal information in several ways to provide, personalize, and improve our services. This may include:

• Personal Details: Such as your name, email address, phone number, physical address, and payment information for booking services and processing payments.
• Technical Data: Information like your IP address, browser type, and device information to enhance your browsing experience and improve security.
• Cookies and Tracking: We use cookies and similar technologies to remember your preferences and gather analytics. For more information, see our Cookies Policy.

2. How We Use Your Information

Your data is used to:

• Provide, maintain, and improve our cleaning services.
• Process and manage billing and payments securely.
• Respond to inquiries and provide customer support.
• Send relevant updates, promotions, and special offers (only with your consent).
• Analyze website usage to enhance user experience and performance.

3. Sharing Your Information

We respect your privacy and share your information only in the following situations:

• Service Providers: With trusted partners who assist with services such as payment processing and marketing, under strict confidentiality agreements.
• Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
• Business Transfers: If we undergo a merger or acquisition, your data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary for the purposes outlined or as required by law. After this period, data is securely deleted or anonymized.

5. Security Measures

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, please understand that no method of transmission over the internet is entirely secure, and we encourage you to protect your own data by using secure networks and keeping your login credentials private.

6. Your Privacy Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at [email protected].

7. Cookies Policy

We use cookies to improve your browsing experience and gather website analytics. You can control cookie preferences through your browser settings, though certain site features may be affected if cookies are disabled.

8. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your data may be transferred and stored in the United States. By using our services, you consent to this transfer.

9. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted here with the date of revision.

Contact Us

If you have questions or concerns regarding our privacy policy, please reach out to us:

Val's Cleaning Maids
1441 E. Broad Street, Suite 105
Fuquay Varina, NC 27526
Phone: (919) 891-5005
Email: [email protected]